Media Releases

VADI APPLAUDS GAUTRAIN SETTLEMENT AND EXTENDED AIRPORT SERVICES

VADI APPLAUDS GAUTRAIN SETTLEMENT AND EXTENDED AIRPORT SERVICES

Gauteng MEC for Roads and Transport, Ismail Vadi, welcomed the labour agreement reached between the Bombela Concession Company and union representatives that averted strike action by Gautrain bus and train drivers. “The responsible manner in which the salary negotiations were concluded is commendable and augurs well for stable relations in a critical sector that provides public transport to...

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Possible Service Disruptions

Possible Service Disruptions

The Bombela Concession Company confirms that UTATU (the union which represents Gautrain’s train drivers and some station staff) has issued a strike notice effective Monday morning the 18th August 2014. Engagements are however continuing with a view to averting the possibility of a strike and preventing any disruptions to Gautrain services. A more comprehensive statement detailing the outcome of...

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Gautrain’s airport service receives an international excellence award for customer service

Gautrain’s airport service receives an international excellence award for customer service

The Gautrain’s airport service (Sandton to OR Tambo International) recently competed with the best in world on customer service and was consequently awarded the Global AirRail Alliance Award (GARA) for customer service excellence in Oslo, in May 2014. The GARA awards are international awards dedicated to the air-rail industry, recognising the best practice in intermodal travel around the world....

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Fare Increase Announcement 16 May 2014

Fare Increase Announcement 16 May 2014

Gautrain today announced several revisions to its fare structure which will come into effect on Sunday 1 June 2014. Announcing the revised fares today, Operations Executive in the Bombela Concession Company, Mr Errol Braithwaite, said that the Gautrain will introduce a multi-tiered fare structure offering discounts of up to 30% between peak “red” and off-peak “green” train fares while...

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Gautrain’s capacity enhancement plan

Gautrain’s capacity enhancement plan

The Gautrain service continues to receive very high customer satisfaction ratings as reflected in the monthly Customer Satisfaction Surveys. However the system is under pressure due to the increased demand for the service leading to capacity problems and overcrowding during the morning and afternoon peak periods. Today Dr Ismail Vadi, Gauteng MEC for Roads and Transport, announced a number of...

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