February 2012 bus strike reimbursement procedure
Many passengers have requested guidance on possible refund procedures in those instances where they have found it difficult to fully utilise their period product train trips due to the bus strike. Gautrain management is aware of these difficulties and has formulated the following procedures which we believe to be fair and equitable for customers affected due to their reliance on the bus...
Read MoreGautrain Operations Fully Resumed
The Gautrain is operating normally after a technical problem affected the power pick-up of two trains on either side of Sandton station earlier this morning. Safety protocols required that the trains be brought to a halt until the origin of the problem could be ascertained. Replacement trains were dispatched to pick up the affected commuters and transfer them to Sandton and Marlboro stations...
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Construction Update
- CONSTRUCTION UPDATE – JUNE AND JULY August 26, 2011A) CONSTRUCTION COMPLETION AND THE START OF PHASE 2 OPERATIONS On 02 August 2011 the second phase of the Gautrain System – the route linking Rosebank Station in Johannesburg to Hatfield Station in Tshwane – was opened for commercial service. This follows the initial launch of Gautrain services on 08 June 2010, just three days […]
